Online Shop Returns Policy

 

  • The customer has the right to cancel their order prior to delivery
  • The customer as the right to a full refund if you have contacted the wave within 14 days of receiving the goods  – please contact us at the following email address shop@thewave.com
  • The customer has a further 14 days to return the goods to our returns address
  • The Wave will issue a refund within 14 days of receiving the goods at our returns address.